{"id":2753,"date":"2025-06-07T15:31:34","date_gmt":"2025-06-07T07:31:34","guid":{"rendered":"https:\/\/smatek.com\/?p=2753"},"modified":"2025-06-21T11:05:40","modified_gmt":"2025-06-21T03:05:40","slug":"smatek-faq","status":"publish","type":"post","link":"https:\/\/smatek.com\/pl\/smatek-faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h3>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-2759\" src=\"https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-1024x572.png\" alt=\"\" width=\"1024\" height=\"572\" srcset=\"https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-1024x572.png 1024w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-300x168.png 300w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-768x429.png 768w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-600x335.png 600w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1.png 1264w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/h3>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/smatek.com\/pl\/smatek-faq\/#Smark_Electronics_Limited_FAQ\" title=\"Smark Electronics Limited FAQ\">Smark Electronics Limited FAQ<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/smatek.com\/pl\/smatek-faq\/#Funkcje_i_korzysci_produktu\" title=\"Funkcje i korzy\u015bci produktu\">Funkcje i korzy\u015bci produktu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/smatek.com\/pl\/smatek-faq\/#P_Jaka_jest_polityka_gwarancyjna_Smarka\" title=\"P: Jaka jest polityka gwarancyjna Smarka?\">P: Jaka jest polityka gwarancyjna Smarka?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/smatek.com\/pl\/smatek-faq\/#A_Zazwyczaj_dostarczamy_latki_do_wersji_wydania_jesli_klienci_wymagaja_aktualizacji_P_Czy_zawarte_sa_regularne_aktualizacje_bezpieczenstwa\" title=\"A: Zazwyczaj dostarczamy \u0142atki do wersji wydania, je\u015bli klienci wymagaj\u0105 aktualizacji.\nP: Czy zawarte s\u0105 regularne aktualizacje bezpiecze\u0144stwa?\">A: Zazwyczaj dostarczamy \u0142atki do wersji wydania, je\u015bli klienci wymagaj\u0105 aktualizacji.\nP: Czy zawarte s\u0105 regularne aktualizacje bezpiecze\u0144stwa?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/smatek.com\/pl\/smatek-faq\/#Updates_and_Security\" title=\"Updates and Security\">Updates and Security<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Smark_Electronics_Limited_FAQ\"><\/span>Smark Electronics Limited FAQ<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Funkcje_i_korzysci_produktu\"><\/span><strong><b>Funkcje i korzy\u015bci produktu<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>P: Do czego u\u017cywa wielofunkcyjne inteligentne panele sterowania Smekek?<\/p>\n<p>Odp.: Panele Smekek wyr\u00f3\u017cniaj\u0105 si\u0119 ich przyjaznymi interfejsami, obszern\u0105 kompatybilno\u015bci\u0105 z r\u00f3\u017cnymi urz\u0105dzeniami i solidnymi mo\u017cliwo\u015bciami automatyzacji dom\u00f3w. Oferuj\u0105 bezproblemow\u0105 kontrol\u0119 nad wieloma aspektami inteligentnego domu, od o\u015bwietlenia i kontroli klimatu po systemy bezpiecze\u0144stwa. Nasza oferta Smart Solutions:<\/p>\n<p>Wizualizacja<\/p>\n<p>Integruje si\u0119 z systemami interkomu i inteligentnymi systemami spo\u0142eczno\u015bci.<\/p>\n<ol>\n<li>R\u00f3\u017cne wbudowane czujniki\n<p>S elastyczno\u015b\u0107<\/li>\n<li>Core Original Solution Provider\n<p>Specyfikacje techniczne<\/li>\n<li>P: Z jakimi systemami operacyjnymi s\u0105 kompatybilne panele dotykowe?\n<p>A: Nasze panele obs\u0142uguj\u0105 zar\u00f3wno systemy Androida, jak i Linux. Czy Yocto jest opcj\u0105?<\/li>\n<li>a: Nasze panele obs\u0142uguj\u0105 r\u00f3\u017cnorodne czujniki, w tym jasno\u015b\u0107\/blisko\u015b\u0107, temperatura i wilgotno\u015b\u0107 oraz czujniki podczerwieni.\n<p>Wsparcie i zgodno\u015b\u0107<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h4><span class=\"ez-toc-section\" id=\"P_Jaka_jest_polityka_gwarancyjna_Smarka\"><\/span><strong><b>P: Jaka jest polityka gwarancyjna Smarka?<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>A: Smekek oferuje 2-letni\u0105 gwarancj\u0119 na sprz\u0119t. Jak d\u0142ugo obs\u0142ugiwane s\u0105 platformy sprz\u0119towe i oprogramowania?<\/p>\n<p>A: Tak. Aktywnie dostosowujemy nasze rozwi\u0105zania z wymaganiami CRA, a kilku klient\u00f3w poprosi\u0142o ju\u017c o zgodno\u015b\u0107 z CRA. Aby zapewni\u0107 d\u0142ugoterminow\u0105 stabilno\u015b\u0107?<\/p>\n<p>A: Oczywi\u015bcie. Oferujemy us\u0142ugi dostosowywania, aby spe\u0142ni\u0107 unikalne wymagania klient\u00f3w, w tym dostosowane funkcje, projekty interfejs\u00f3w i integracj\u0119 z okre\u015blonymi ekosystemami inteligentnych dom\u00f3w.<\/p>\n<p>P: Jakie dostosowanie zapewnia Smek?<\/p>\n<p>A: Design Industrial (LD), Mechanical Design (MD), PCBA Design, Android\/Linux OS Dostosowanie (SDK)<\/p>\n<p>Aktualizacje i bezpiecze\u0144stwo<\/p>\n<p>P: Jak planujesz ulepszenia (czy uaktualisz si\u0119 do nowych g\u0142\u00f3wnych wersji systemu podstawowego i j\u0105dra, czy te\u017c backportuj \u0142atki do wersji wydania)?<\/p>\n<h4><span class=\"ez-toc-section\" id=\"A_Zazwyczaj_dostarczamy_latki_do_wersji_wydania_jesli_klienci_wymagaja_aktualizacji_P_Czy_zawarte_sa_regularne_aktualizacje_bezpieczenstwa\"><\/span><strong><b>A: Zazwyczaj dostarczamy \u0142atki do wersji wydania, je\u015bli klienci wymagaj\u0105 aktualizacji.<\/p>\n<p>P: Czy zawarte s\u0105 regularne aktualizacje bezpiecze\u0144stwa?<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>A: Aktualizacje bezpiecze\u0144stwa nie s\u0105 domy\u015blnie uwzgl\u0119dnione. Mo\u017cemy jednak dostarczy\u0107 aktualizacje na \u017c\u0105danie klienta.<\/p>\n<p>A:\u00a0Smatek offers a 2-year hardware warranty.<\/p>\n<p>Q: Does Smatek provide support for long-term kernel maintenance (LTS)? How long are hardware and software platforms supported?<\/p>\n<p>A:\u00a0Our platforms are supported until End of Life (EOL), with products typically supported for 8\u201310 years.<\/p>\n<p>Q: Are Smatek solutions compatible with the upcoming EU Cyber Resilience Act (CRA) requirements?<\/p>\n<p>A:\u00a0Yes. We\u2019re actively aligning our solutions with CRA requirements, and several customers have already requested CRA compliance.<\/p>\n<p>Q: Is a hardening concept (e.g., secure boot, full-disk encryption at rest) implemented or available?<\/p>\n<p>A:<\/p>\n<p>Secure boot: Supported.<\/p>\n<p>Full-disk encryption at rest: Not supported.<\/p>\n<p>U-Boot kernel verification: Supported.<\/p>\n<p>Q: What guarantees or risk-mitigation mechanisms can you offer to ensure long-term stability?<\/p>\n<p>A:\u00a0We provide ongoing software maintenance and over-the-air (OTA) updates to ensure long-term stability for our customers.<\/p>\n<p>Q: Does Smatek offer customization for smart touch screen control panels?<\/p>\n<p>A:\u00a0Absolutely. We offer customization services to meet unique customer requirements, including tailored functionalities, interface designs, and integration with specific smart home ecosystems.<\/p>\n<p>Q:\u00a0What kind of customization does Smatek provide?<\/p>\n<p>A:\u00a0Industrial Design (lD), Mechanical Design (MD), PCBAs Design, Android\/Linux Os Customization (SDK)<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Updates_and_Security\"><\/span><strong><b>Updates and Security<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Q: How do you plan upgrades (will you upgrade to new major versions of the base system and kernel, or do you backport patches to the release version)?<\/p>\n<p>A:\u00a0We typically provide patches for the release version if customers require upgrades.<\/p>\n<p>Q: Are regular security updates included?<\/p>\n<p>A:\u00a0Security updates are not included by default. However, we can provide updates upon customer request.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Smark Electronics Limited FAQ &nbsp; Funkcje i korzy\u015bci produktu P: Do czego u\u017cywa wielofunkcyjne inteligentne panele sterowania Smekek? Odp.: Panele Smekek wyr\u00f3\u017cniaj\u0105 si\u0119 ich przyjaznymi interfejsami, obszern\u0105 kompatybilno\u015bci\u0105 z r\u00f3\u017cnymi urz\u0105dzeniami i solidnymi mo\u017cliwo\u015bciami automatyzacji dom\u00f3w. Oferuj\u0105 bezproblemow\u0105 kontrol\u0119 nad wieloma aspektami inteligentnego domu, od o\u015bwietlenia i kontroli klimatu&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2759,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[1],"tags":[],"translation":{"provider":"WPGlobus","version":"2.12.0","language":"pl","enabled_languages":["en","de","es","it","fr","pt","nl","hu","ru","tr","pl","bg","cs","sl","ar","ja","ko","th","id"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"de":{"title":true,"content":true,"excerpt":false},"es":{"title":true,"content":true,"excerpt":false},"it":{"title":true,"content":true,"excerpt":false},"fr":{"title":true,"content":true,"excerpt":false},"pt":{"title":true,"content":true,"excerpt":false},"nl":{"title":true,"content":true,"excerpt":false},"hu":{"title":true,"content":true,"excerpt":false},"ru":{"title":true,"content":true,"excerpt":false},"tr":{"title":true,"content":true,"excerpt":false},"pl":{"title":true,"content":true,"excerpt":false},"bg":{"title":true,"content":true,"excerpt":false},"cs":{"title":true,"content":true,"excerpt":false},"sl":{"title":true,"content":true,"excerpt":false},"ar":{"title":true,"content":true,"excerpt":false},"ja":{"title":true,"content":true,"excerpt":false},"ko":{"title":true,"content":true,"excerpt":false},"th":{"title":true,"content":true,"excerpt":false},"id":{"title":true,"content":true,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/posts\/2753"}],"collection":[{"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/comments?post=2753"}],"version-history":[{"count":0,"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/posts\/2753\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/media\/2759"}],"wp:attachment":[{"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/media?parent=2753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/categories?post=2753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smatek.com\/pl\/wp-json\/wp\/v2\/tags?post=2753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}