{"id":2753,"date":"2025-06-07T15:31:34","date_gmt":"2025-06-07T07:31:34","guid":{"rendered":"https:\/\/smatek.com\/?p=2753"},"modified":"2025-06-21T11:05:40","modified_gmt":"2025-06-21T03:05:40","slug":"smatek-faq","status":"publish","type":"post","link":"https:\/\/smatek.com\/tr\/smatek-faq\/","title":{"rendered":"ss"},"content":{"rendered":"<h3>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-2759\" src=\"https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-1024x572.png\" alt=\"\" width=\"1024\" height=\"572\" srcset=\"https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-1024x572.png 1024w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-300x168.png 300w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-768x429.png 768w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1-600x335.png 600w, https:\/\/smatek.com\/wp-content\/uploads\/2025\/06\/SMATEK-2025-products-road-map-1.png 1264w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/h3>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/smatek.com\/tr\/smatek-faq\/#Smatek_Electronics_Limited_SSS\" title=\"Smatek Electronics Limited SSS\">Smatek Electronics Limited SSS<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/smatek.com\/tr\/smatek-faq\/#Urun_ozellikleri_ve_avantajlari\" title=\"\u00dcr\u00fcn \u00f6zellikleri ve avantajlar\u0131\">\u00dcr\u00fcn \u00f6zellikleri ve avantajlar\u0131<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/smatek.com\/tr\/smatek-faq\/#Q_Hangi_islem_sistemleri_smatek_dokunmatik_panellerle_uyumlu\" title=\"Q: Hangi i\u015flem sistemleri smatek dokunmatik panellerle uyumlu?\">Q: Hangi i\u015flem sistemleri smatek dokunmatik panellerle uyumlu?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/smatek.com\/tr\/smatek-faq\/#A_Smatek_2_yillik_donanim_garantisi_sunuyor_S_Smatek_uzun_sureli_cekirdek_bakimi_LTS_icin_destek_sagliyor_mu_Donanim_ve_yazilim_platformlari_ne_kadar_sureyle_desteklenir\" title=\"A: Smatek 2 y\u0131ll\u0131k donan\u0131m garantisi sunuyor.\nS: Smatek uzun s\u00fcreli \u00e7ekirdek bak\u0131m\u0131 (LTS) i\u00e7in destek sa\u011fl\u0131yor mu? Donan\u0131m ve yaz\u0131l\u0131m platformlar\u0131 ne kadar s\u00fcreyle desteklenir?\">A: Smatek 2 y\u0131ll\u0131k donan\u0131m garantisi sunuyor.\nS: Smatek uzun s\u00fcreli \u00e7ekirdek bak\u0131m\u0131 (LTS) i\u00e7in destek sa\u011fl\u0131yor mu? Donan\u0131m ve yaz\u0131l\u0131m platformlar\u0131 ne kadar s\u00fcreyle desteklenir?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/smatek.com\/tr\/smatek-faq\/#A_Guvenlik_guncellemeleri_varsayilan_olarak_dahil_degildir_Ancak_musteri_istegi_uzerine_guncellemeler_saglayabiliriz\" title=\"A: G\u00fcvenlik g\u00fcncellemeleri varsay\u0131lan olarak dahil de\u011fildir. Ancak, m\u00fc\u015fteri iste\u011fi \u00fczerine g\u00fcncellemeler sa\u011flayabiliriz.\">A: G\u00fcvenlik g\u00fcncellemeleri varsay\u0131lan olarak dahil de\u011fildir. Ancak, m\u00fc\u015fteri iste\u011fi \u00fczerine g\u00fcncellemeler sa\u011flayabiliriz.<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Smatek_Electronics_Limited_SSS\"><\/span>Smatek Electronics Limited SSS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Urun_ozellikleri_ve_avantajlari\"><\/span><strong><b>\u00dcr\u00fcn \u00f6zellikleri ve avantajlar\u0131<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Q: Smatek\u2019in \u00e7ok fonksiyonlu ak\u0131ll\u0131 kontrol panelleri ne i\u00e7in kullan\u0131yor?<\/p>\n<p>A: IoT uygulamalar\u0131 i\u00e7in tasarlanan smatek paneller konut ve ticari bina otomasyonu i\u00e7in m\u00fckemmeldir.<\/p>\n<p>A: Smatek panelleri kullan\u0131c\u0131 dostu aray\u00fczleri, \u00e7e\u015fitli cihazlarla kapsaml\u0131 uyumluluk ve sa\u011flam ev otomasyon \u00f6zellikleri ile ay\u0131rt edilir. Ayd\u0131nlatma ve iklim kontrol\u00fcnden g\u00fcvenlik sistemlerine kadar ak\u0131ll\u0131 bir evin bir\u00e7ok y\u00f6n\u00fc \u00fczerinde sorunsuz kontrol sunuyorlar.<\/p>\n<p>S: Smatek Smart Solutions vurgular\u0131n\u0131 listeleyebilir misiniz?<\/p>\n<p>A: Kesinlikle. Ak\u0131ll\u0131 \u00e7\u00f6z\u00fcmlerimiz:<\/p>\n<p>G\u00f6rselle\u015ftirme<\/p>\n<ol>\n<li>Video Intercom ve Ak\u0131ll\u0131 Topluluk Sistemleri ile b\u00fct\u00fcnle\u015fir.\n<p>\u00c7e\u015fitli yerle\u015fik sens\u00f6rler<\/li>\n<li>Kullan\u0131c\u0131 deneyimini geli\u015ftirmek i\u00e7in parlakl\u0131\u011f\u0131\/yak\u0131nl\u0131\u011f\u0131, s\u0131cakl\u0131\u011f\u0131 ve nemi ve k\u0131z\u0131l\u00f6tesi sens\u00f6rleri destekler.\n<p>OS esnekli\u011fi<\/li>\n<li>\u00c7\u00f6z\u00fcmlerimiz, \u00e7e\u015fitli m\u00fc\u015fteri ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamak i\u00e7in y\u00fcksek performansl\u0131 b\u00fcy\u00fck ekran ve uygun maliyetli k\u00fc\u00e7\u00fck ekran se\u00e7enekleri sunan Android\/Linux i\u015fletim sistemini benimser.\n<p>Core orijinal \u00e7\u00f6z\u00fcm sa\u011flay\u0131c\u0131s\u0131<\/li>\n<li>Lider bir \u00e7\u00f6z\u00fcm sa\u011flay\u0131c\u0131s\u0131 olarak, Fortune 500 ve listelenen \u015firketlere kat\u0131 kalite kontrol\u00fc ve ihracat yap\u0131yoruz.\n<p>Teknik \u00d6zellikler<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Q_Hangi_islem_sistemleri_smatek_dokunmatik_panellerle_uyumlu\"><\/span><strong><b>Q: Hangi i\u015flem sistemleri smatek dokunmatik panellerle uyumlu?<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>A: Panellerimiz hem Android hem de Linux sistemlerini destekliyor.<\/p>\n<p>S: Smatek hangi Linux da\u011f\u0131t\u0131m\u0131n\u0131 kullan\u0131yor? Yocto bir se\u00e7enek mi?<\/p>\n<p>A: \u00d6ncelikle Buildroot&#8217;u kullan\u0131yoruz. Yocto varsay\u0131lan se\u00e7ene\u011fimiz olmasa da, buildroot ile k\u00f6k dosya sistemleri olu\u015fturmak gibi bunu dahil etmek i\u00e7in \u00e7\u00f6z\u00fcmleri ara\u015ft\u0131r\u0131yoruz.<\/p>\n<p>S: Smatek erken ba\u015far\u0131s\u0131zl\u0131klar\u0131 (DOA oranlar\u0131, RMA politikas\u0131) nas\u0131l kullan\u0131yor?<\/p>\n<p>A: Y\u00fczde 0.15&#8217;in alt\u0131nda bir DOA oran\u0131 koruyoruz.<\/p>\n<p>RMA i\u00e7in: DOA (Var\u0131\u015fta \u00d6l\u00fc): Bir sonraki g\u00f6nderi ile \u00fccretsiz birimleri de\u011fi\u015ftiriyoruz.<\/p>\n<p>Donan\u0131m onar\u0131mlar\u0131: M\u00fc\u015fteriler 2 y\u0131l i\u00e7inde \u00fccretsiz onar\u0131mlar i\u00e7in birimleri iade edebilir.<\/p>\n<p>Video Tan\u0131: M\u00fc\u015fteriler sorunlar\u0131 tan\u0131mlamak i\u00e7in bize video g\u00f6nderebilir. Par\u00e7a ve onar\u0131m rehberli\u011fi sa\u011flayaca\u011f\u0131z.<\/p>\n<p>S: Smatek ak\u0131ll\u0131 paneller di\u011fer ev otomasyonu\/ak\u0131ll\u0131 bina sistemleriyle uyumlu mu?<\/p>\n<p>A: Evet. Smatek paneller \u00e7ok \u00e7e\u015fitli ak\u0131ll\u0131 ev sistemleriyle entegre olur. Zigbee, WiFi, KNX, Bluetooth ve Rs485 dahil olmak \u00fczere bir\u00e7ok ileti\u015fim protokol\u00fcn\u00fc destekleyerek \u00e7e\u015fitli ak\u0131ll\u0131 ev cihazlar\u0131 ve IoT platformlar\u0131 ile uyumluluk sa\u011fl\u0131yorlar.<\/p>\n<p>S: Smatek ak\u0131ll\u0131 dokunmatik ekran kontrol panelleri taraf\u0131ndan destekleniyor?<\/p>\n<p>Destek ve uyumluluk<\/p>\n<p>S: Smatek\u2019in garanti politikas\u0131 nedir?<\/p>\n<h4><span class=\"ez-toc-section\" id=\"A_Smatek_2_yillik_donanim_garantisi_sunuyor_S_Smatek_uzun_sureli_cekirdek_bakimi_LTS_icin_destek_sagliyor_mu_Donanim_ve_yazilim_platformlari_ne_kadar_sureyle_desteklenir\"><\/span><strong><b>A: Smatek 2 y\u0131ll\u0131k donan\u0131m garantisi sunuyor.<\/p>\n<p>S: Smatek uzun s\u00fcreli \u00e7ekirdek bak\u0131m\u0131 (LTS) i\u00e7in destek sa\u011fl\u0131yor mu? Donan\u0131m ve yaz\u0131l\u0131m platformlar\u0131 ne kadar s\u00fcreyle desteklenir?<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>A: Evet. \u00c7\u00f6z\u00fcmlerimizi CRA gereksinimleriyle aktif olarak hizal\u0131yoruz ve birka\u00e7 m\u00fc\u015fteri daha \u00f6nce MKK uyumlulu\u011fu talep etti.<\/p>\n<p>Q:<\/p>\n<p>A:<\/p>\n<p>G\u00fcvenli \u00d6ny\u00fckleme: Desteklendi\u011finde G\u00fcvenli \u00d6ny\u00fckleme, Tam Disk \u015eifreleme) mi?<\/p>\n<p>Destekte: Desteklenmeyen Risk Yetki Veren. Uzun vadeli istikrar sa\u011flamay\u0131 teklif ediyorsunuz?<\/p>\n<p>A: M\u00fc\u015fterilerimiz i\u00e7in uzun vadeli istikrar sa\u011flamak i\u00e7in s\u00fcrekli yaz\u0131l\u0131m bak\u0131m\u0131 ve hava \u00fczerinde (OTA) g\u00fcncellemeler sa\u011fl\u0131yoruz.<\/p>\n<p>S: Smatek ak\u0131ll\u0131 dokunmatik ekran kontrol panelleri i\u00e7in \u00f6zelle\u015ftirme sunuyor mu?<\/p>\n<p>A: Kesinlikle. \u00d6zel ak\u0131ll\u0131 i\u015flevler, aray\u00fcz tasar\u0131mlar\u0131 ve belirli ak\u0131ll\u0131 ev ekosistemleriyle entegrasyon dahil benzersiz m\u00fc\u015fteri gereksinimlerini kar\u015f\u0131lamak i\u00e7in \u00f6zelle\u015ftirme hizmetleri sunuyoruz.<\/p>\n<p>S: Smatek ne t\u00fcr \u00f6zelle\u015ftirme sa\u011fl\u0131yor?<\/p>\n<p>A: End\u00fcstriyel Tasar\u0131m (LD), Mekanik Tasar\u0131m (MD), PCBAS Tasar\u0131m\u0131, Android\/Linux OS \u00d6zelle\u015ftirme (SDK)<\/p>\n<p>G\u00fcncellemeler ve G\u00fcvenlik<\/p>\n<p>Q: Y\u00fckseltmeleri nas\u0131l planl\u0131yorsunuz (temel sistemin ve \u00e7ekirde\u011fin yeni b\u00fcy\u00fck s\u00fcr\u00fcmlerine y\u00fckseltecek misiniz, yoksa yay\u0131n versiyonuna geri d\u00f6n\u00fcyor musunuz)?<\/p>\n<p>A: M\u00fc\u015fterilerin y\u00fckseltme gerektiriyorsa genellikle s\u00fcr\u00fcm s\u00fcr\u00fcm\u00fc i\u00e7in yamalar sa\u011fl\u0131yoruz.<\/p>\n<p>S: D\u00fczenli g\u00fcvenlik g\u00fcncellemeleri dahil mi?<\/p>\n<h4><span class=\"ez-toc-section\" id=\"A_Guvenlik_guncellemeleri_varsayilan_olarak_dahil_degildir_Ancak_musteri_istegi_uzerine_guncellemeler_saglayabiliriz\"><\/span><strong><b>A: G\u00fcvenlik g\u00fcncellemeleri varsay\u0131lan olarak dahil de\u011fildir. Ancak, m\u00fc\u015fteri iste\u011fi \u00fczerine g\u00fcncellemeler sa\u011flayabiliriz.<\/b><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Q: How do you plan upgrades (will you upgrade to new major versions of the base system and kernel, or do you backport patches to the release version)?<\/p>\n<p>A:\u00a0We typically provide patches for the release version if customers require upgrades.<\/p>\n<p>Q: Are regular security updates included?<\/p>\n<p>A:\u00a0Security updates are not included by default. However, we can provide updates upon customer request.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Smatek Electronics Limited SSS &nbsp; \u00dcr\u00fcn \u00f6zellikleri ve avantajlar\u0131 Q: Smatek\u2019in \u00e7ok fonksiyonlu ak\u0131ll\u0131 kontrol panelleri ne i\u00e7in kullan\u0131yor? A: IoT uygulamalar\u0131 i\u00e7in tasarlanan smatek paneller konut ve ticari bina otomasyonu i\u00e7in m\u00fckemmeldir. A: Smatek panelleri kullan\u0131c\u0131 dostu aray\u00fczleri, \u00e7e\u015fitli cihazlarla kapsaml\u0131 uyumluluk ve sa\u011flam ev otomasyon \u00f6zellikleri ile&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2759,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[1],"tags":[],"translation":{"provider":"WPGlobus","version":"2.12.0","language":"tr","enabled_languages":["en","de","es","it","fr","pt","nl","hu","ru","tr","pl","bg","cs","sl","ar","ja","ko","th","id"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"de":{"title":true,"content":true,"excerpt":false},"es":{"title":true,"content":true,"excerpt":false},"it":{"title":true,"content":true,"excerpt":false},"fr":{"title":true,"content":true,"excerpt":false},"pt":{"title":true,"content":true,"excerpt":false},"nl":{"title":true,"content":true,"excerpt":false},"hu":{"title":true,"content":true,"excerpt":false},"ru":{"title":true,"content":true,"excerpt":false},"tr":{"title":true,"content":true,"excerpt":false},"pl":{"title":true,"content":true,"excerpt":false},"bg":{"title":true,"content":true,"excerpt":false},"cs":{"title":true,"content":true,"excerpt":false},"sl":{"title":true,"content":true,"excerpt":false},"ar":{"title":true,"content":true,"excerpt":false},"ja":{"title":true,"content":true,"excerpt":false},"ko":{"title":true,"content":true,"excerpt":false},"th":{"title":true,"content":true,"excerpt":false},"id":{"title":true,"content":true,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/posts\/2753"}],"collection":[{"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/comments?post=2753"}],"version-history":[{"count":0,"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/posts\/2753\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/media\/2759"}],"wp:attachment":[{"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/media?parent=2753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/categories?post=2753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smatek.com\/tr\/wp-json\/wp\/v2\/tags?post=2753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}